Payment Policy

Welcome to Plainview Energy Solutions! We're delighted to have you here.

To ensure a seamless shopping experience for our customers, we have outlined our payment policy below:

Accepted Payment Methods:

- Credit/Debit Cards: We accept Visa, MasterCard, American Express, and Discover.
- PayPal: You can securely pay using your PayPal account.
- Apple Pay: For fast and easy checkout on Apple devices.
- Google Pay: Convenient payment option for Android users.
- Shop Pay: Our own secure payment gateway for expedited checkout.

Payment Processing:

Authorization: Upon placing an order, your payment method will be authorized for the total order amount.
Charges: Your payment method will be charged once your order has been confirmed and processed for shipment.
Currency: All transactions are processed in USD.
Security Measures:SSL Encryption: Our website uses SSL encryption to ensure that your payment information remains secure during transmission.
PCI Compliance: We adhere to Payment Card Industry Data Security Standard (PCI DSS) guidelines to safeguard your payment data.
Fraud Prevention: We employ advanced fraud detection tools to protect against unauthorized transactions.

Payment Confirmation:

Order Confirmation: You will receive an order confirmation email once your payment has been successfully processed.
Payment Receipt: A payment receipt will be included in your order shipment package.
Payment Issues:
Declined Payments: If your payment is declined, please ensure that your payment information is entered correctly or try using an alternative payment method.
Failed Transactions: In case of a failed transaction, please reach out to our customer support team for assistance.
Refunds: Refunds for returned items will be processed to the original payment method within 3-5 business days.
Billing Disputes:Resolution Process: Any billing disputes should be reported to our customer support team for prompt resolution.
Chargebacks: Chargebacks initiated without prior communication with our customer support team may result in suspension of account privileges.

Policy Updates:Revision Notification: Any updates or revisions to our payment policy will be communicated to customers via email and posted on our website.

Effective Date: This payment policy is effective as of 3/25/2024 and supersedes any previous versions.

By making a purchase on Plainview Energy Solutions, you acknowledge and agree to abide by the terms outlined in this payment policy.

If you have any questions or concerns regarding our payment policy, please don't hesitate to contact our customer support team at 331-808-3095.Thank you for shopping with us!

Plainview Energy Solutions Team