Privacy Policy

Privacy Policy

This Privacy Policy describes how Plainview Energy Solutions Inc. (“we”, “our”, “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from https://www.plainviewlighting.com (the “Site”).

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. Any data that can uniquely identify an individual is referred to in this policy as “Personal Information”.

Device Information

Examples: browser version, IP address, time zone, cookie identifiers, the pages or products you view, search terms, and how you interact with the Site.

Purpose: to load the Site accurately for you and to perform analytics on Site usage to optimise our Site.

Source: Collected automatically via cookies, log files, web beacons, tags, and pixels.

Disclosure: Shared with our e‑commerce processor Shopify.

Order Information

Examples: name, billing and shipping address, payment information (including credit‑card numbers), email address, and phone number.

Purpose: to fulfil our contract with you, process payments, arrange shipping, provide invoices and confirmations, communicate with you, screen orders for fraud, and—when in line with your preferences—send marketing communications.

Source: Collected from you.

Disclosure: Shared with Shopify.

Customer Support Information

We collect any Personal Information you provide when you contact us for support, solely to assist you.

Minors

The Site is not intended for individuals under the age determined by applicable law. We do not knowingly collect Personal Information from children. If you believe a child has provided us Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help provide our services and fulfil contracts with you. For example, we use Shopify to power our online store (Shopify Privacy Policy). We may also share information to comply with laws or to respond to lawful requests.

Behavioural Advertising

We use your Personal Information to deliver targeted advertisements or marketing communications we believe may interest you. You can opt‑out of targeted advertising at any time:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

For additional choices, visit http://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our products and services—including payment processing, shipping, order fulfilment, and keeping you informed about new products, services, and offers.

Lawful Basis (GDPR)

If you are an EEA resident, we process your Personal Information under the following lawful bases: (1) your consent; (2) performance of our contract; (3) compliance with legal obligations; (4) protection of vital interests; (5) task carried out in the public interest; and (6) our legitimate interests, which do not override your rights.

Retention

We retain Personal Information only as long as necessary to fulfil the purposes outlined in this policy, unless otherwise required by law. You may request deletion at any time.

Automatic Decision‑Making

We engage in limited automated decision‑making (e.g., fraud prevention) through our service providers such as Shopify.

Your Rights (CCPA & GDPR)

If you are a California resident or an EEA resident, you have the right to access, port, correct, update, or erase Personal Information we hold about you. To exercise these rights, contact us using the details below.

Cookies

Cookies are small files downloaded to your device to improve your browsing experience. You can control cookies via your browser settings; however, blocking cookies may impact Site functionality.

Key cookies we use include those needed for store functionality (e.g., cart, checkout_token) and analytics cookies (e.g., _shopify_y, _landing_page).

Do Not Track

Our Site does not alter its data‑collection practices when it receives a “Do Not Track” signal from your browser.

Changes

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, or if you have questions, please contact us at admin@plainviewlighting.com or by mail at:

Plainview Energy Solutions Inc.
333 W Rand Rd,
Mount Prospect, Illinois 60056, United States

Last updated: 10/04/2023